Dewsbury-based employer, Oakland Glass was established in 1986 to supply sealed-units to the glazing industry. It has come a long way in three decades and is now a major supplier of glass to both the glazing and construction industry. Some eighty per cent of the workforce are local, and many of the staff at Oakland […]
We’re talking to Tina Moorhouse, MD of Oakland Glass Ltd, suppliers of specialist glass and sealed units to the construction industry. Our subject – the perennial argument of price versus service and quality. JC: Tina, you’re in a highly competitive business. What would you say are the main issues for new customers? TM: All […]
There has long been a viewpoint that, in business, it’s not possible to achieve the holy grail of quality, service and price. Commentators have argued that aiming for two of the three works, but a business that seeks to deliver all three is bound to fail. This understanding determines how a business markets its products. […]